Let’s try to make things better! This portal can be used to reach our agency liaisons to report a problem with your case or alert us about a systemic issue that we can try to resolve.
USCIS’s reschedule email accounts are no longer active. Reschedule requests can now be submitted either by mail (we recommend notating “Attorney Drop Box” on the envelope and header), dropped off in person, or via the InfoMod system.
If you have a ‘problem case’ with USCIS, please continue to use the problem case portal on this website.